Mahon, Andrew; Knowledge Management: People, Places, and Things - The KNAC - Knowledge Architecture & Communications, Lotus Development Corporation, Portable Presenter Vol. 7 1999.

THEMES: Mahon, Andrew | Knowledge Management
META STRUCTURES: LN\...\01_Collaborati... | LN\...\03_Collaborati... | LN\...\03_Notes-Middl... | LN\...\09_Tsinghua-Un... | LN\...\12_Mail-Manage...
YEAR: 1999
PERM. URL: http://gcc.upb.de/K-Pool/KNAC
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User: Anonymous

LABEL: KNAC | Knowledge Accident | Knowledge Management
ORGANIZATIONS: Bain & McKenzie | Harvard Business Review | kmCluster
PLACES: Water Cooler
THINGS: Conversation Centric
TIME: 1999
 
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Corporate Knowledge Management -
the ambivalent and difficult one
    .



  • 1 Knowledge Accident
  • 2 (A) Information-centric
  • 3 (B) People-centric
  • 4 Result: (A) or (B)?
  • 5 Collaborate Stuctured
  • 7 KM Product-Suites
  • 8 KM Architecture

    .
1
The Knowledge Accident
  • At the water cooler ...
  • ... new information about projects, customers, financial chances, investments, etc.
  • Not planned for: most of corporational knowledge is generated this way
  • What about: "Stop talking, and get back to work?" ([old] IBM policy)
    •