Mahon, Andrew; Knowledge Management: People, Places, and Things - The KNAC - Knowledge Architecture & Communications, Lotus Development Corporation, Portable Presenter Vol. 7 1999.

THEMES: Mahon, Andrew | Knowledge Management
META STRUCTURES: LN\...\01_Collaborati... | LN\...\03_Collaborati... | LN\...\03_Notes-Middl... | LN\...\09_Tsinghua-Un... | LN\...\12_Mail-Manage...
YEAR: 1999
PERM. URL: http://gcc.upb.de/K-Pool/KNAC
 

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Corporate Knowledge Management -
the ambivalent and difficult one
    .



  • 1 Knowledge Accident
  • 2 (A) Information-centric
  • 3 (B) People-centric
  • 4 Result: (A) or (B)?
  • 5 Collaborate Stuctured
  • 7 KM Product-Suites
  • 8 KM Architecture

    .
5
KM as Structured Collaboration
*
  • Getting the right people, to have the right conversation at the right time.
  • Foster interactivity and collaborative conversation.
  • Find out the essential collaborative dynamics, group dynamics, social dynamics in the organization.
  • Just shared folders, or, just discussion databases: not enough.
  • Challenge: create virtual place for things and people in a community-driven environment that fosters collaboration towards specific business goals.