Mahon, Andrew; Knowledge Management: People, Places, and Things - The KNAC - Knowledge Architecture & Communications, Lotus Development Corporation, Portable Presenter Vol. 7 1999.

THEMES: Mahon, Andrew | Knowledge Management
META STRUCTURES: LN\...\01_Collaborati... | LN\...\03_Collaborati... | LN\...\03_Notes-Middl... | LN\...\09_Tsinghua-Un... | LN\...\12_Mail-Manage...
YEAR: 1999
PERM. URL: http://gcc.upb.de/K-Pool/KNAC
 

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Corporate Knowledge Management -
the ambivalent and difficult one
    .



  • 1 Knowledge Accident
  • 2 (A) Information-centric
  • 3 (B) People-centric
  • 4 Result: (A) or (B)?
  • 5 Collaborate Stuctured
  • 7 KM Product-Suites
  • 8 KM Architecture

    .
3
Two Strategies for Organizational KM:

(B) People-, Context- and Conversation-centric

  • I need someone to explain this to me!
  • ... but, it is written down in that White Paper ...
    No, I have not intention to read it.
  • ...
  • ... oh, you only have to search that database ...
    No, I'd rather talk to somebody about it.
  • Search for an expert and need for conversation.
  • Search for corporate yellow pages, which nobody sells; things like e-mail, and groupware, audio conference, videoconferencing, chat tools.